Terms and Conditions

PM Plus PRO

Terms and Conditions

Effective Date: Jan 1^st, 2026
Company: PM Plus PRO, LLC
Website: www.pmpluspro.com

Welcome to PM Plus PRO, LLC (“PM Plus,” “Company,” “we,” “our,” or “us”). By accessing our website, using our services, communicating with our team, or entering into any agreement with PM Plus, you agree to the following Terms and Conditions.

Acceptance of Terms

By using our services, website, portals, applications, communication systems, or submitting information to PM Plus, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

If you do not agree with these terms, you should not use our services.

Services Provided

PM Plus Management, LLC provides professional services which may include, but are not limited to:

Property Management
Community Association Management (HOA/Condo)
Project Management
Maintenance Coordination
Vendor Coordination
Construction Oversight
Financial Reporting Assistance
Real Estate Support Services
Administrative and Operational Services
Consulting Services

All services are subject to separate management agreements, proposals, contracts, or work authorizations where applicable.

No Guarantee of Results

PM Plus will use commercially reasonable efforts to provide professional management and consulting services; however, we do not guarantee:

Financial performance
Property appreciation
Occupancy rates
Vendor performance
Resident behavior
Investment returns
Construction timelines
Insurance claim outcomes
Governmental approvals

Past performance does not guarantee future results.

Client Responsibilities

Clients agree to:

Provide accurate and complete information
Maintain required insurance coverage
Timely fund accounts necessary for operations
Comply with all applicable laws, governing documents, and regulations
Approve requests, proposals, and expenditures in a timely manner
Maintain utilities and safe property conditions when applicable

Failure to cooperate may delay services and limit PM Plus’ ability to perform.

Fees and Payments

All management fees, project management fees, service charges, maintenance coordination fees, administrative fees, late fees, and reimbursable expenses shall be governed by the applicable agreement between the parties.

Unless otherwise stated:

Invoices are due upon receipt
Late balances may incur interest and late fees
PM Plus may suspend services for non-payment
Clients are responsible for collection costs and reasonable attorney’s fees related to unpaid balances

Project Management and Maintenance Services

PM Plus may coordinate vendors, contractors, and maintenance providers on behalf of clients. PM Plus is not the direct provider of third-party contractor services unless expressly stated in writing.

PM Plus is not responsible for:

Contractor negligence
Construction defects
Manufacturer defects
Delays caused by labor shortages, materials, weather, inspections, permitting, or supply chain disruptions
Hidden or latent defects
Third-party vendor performance

Clients acknowledge that all third-party work remains subject to contractor availability, licensing, insurance coverage, and market conditions.

Emergency Services

PM Plus may take reasonable emergency action necessary to help protect life, property, or prevent substantial damage when immediate contact with ownership or the board cannot reasonably be made.

Emergency expenditures may be made in accordance with the management agreement or applicable emergency spending authorization.

Technology and Electronic Communications

By communicating electronically with PM Plus, clients consent to receive communications through:

Email
Text messaging
Online portals
Electronic invoices
Electronic signatures
Digital reports and notices

PM Plus is not responsible for delays, interception, cybersecurity incidents, system outages, or failures caused by third-party technology providers.

Website Use

Users agree not to:

Attempt unauthorized access to systems
Upload malicious software
Use the website unlawfully
Copy or reproduce website materials without permission
Misrepresent their identity or authority

PM Plus reserves the right to restrict access to its systems or website at any time.

Intellectual Property

All PM Plus branding, logos, graphics, documents, systems, procedures, software integrations, website content, marketing materials, and operational processes remain the intellectual property of PM Plus Management, LLC unless otherwise agreed in writing.

No materials may be copied, reproduced, distributed, or modified without written permission.

Privacy

PM Plus may collect information necessary to provide services, including contact information, billing information, maintenance records, communications, and operational data.

Information may be shared with vendors, contractors, accountants, attorneys, insurers, software providers, or government agencies as reasonably necessary to provide services or comply with legal obligations.

PM Plus does not sell personal information to third parties.

Limitation of Liability

To the fullest extent permitted by law, PM Plus Management, LLC shall not be liable for:

Indirect damages
Consequential damages
Loss of profits
Business interruption
Loss of data
Special or punitive damages

PM Plus’ total liability arising from any claim shall not exceed the total management fees paid to PM Plus during the three (3) months preceding the claim.

Indemnification

Clients agree to defend, indemnify, and hold harmless PM Plus PRO, LLC, including its owners, officers, employees, managers, affiliates, contractors, and agents, from claims, damages, liabilities, losses, and expenses arising from:

Property conditions
Resident actions
Vendor actions
Association operations
Construction activities
Violations of governing documents
Client negligence
Legal disputes involving the property or association

except in cases of PM Plus’ gross negligence or willful misconduct.

Compliance With Laws

Clients remain ultimately responsible for compliance with:

Federal laws
State laws
Local ordinances
HOA/Condo governing documents
Fair Housing regulations
Employment regulations
Building codes
Licensing requirements

PM Plus does not provide legal or tax advice unless specifically contracted in writing.

Insurance

Clients are responsible for maintaining adequate insurance coverage for their properties, associations, operations, employees, vendors, and activities.

PM Plus’ insurance does not replace owner, association, or contractor insurance obligations.

Termination

Either party may terminate services according to the applicable written agreement.

Termination does not eliminate obligations for unpaid fees, reimbursements, or outstanding balances.

Upon termination, PM Plus may withhold records until outstanding balances are paid in full where permitted by law.

Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of Florida.

Any disputes shall be resolved in the appropriate courts located in the State of Florida.

Severability

If any provision of these Terms and Conditions is found unenforceable, the remaining provisions shall remain in full force and effect.

Modifications

PM Plus reserves the right to modify these Terms and Conditions at any time. Updated versions may be posted on the company website or provided electronically.

Continued use of services constitutes acceptance of revised terms.